It is common for users to face issues while using Gmail whether they are accessing it on a computing device or on a mobile device. Gmail can be accessed on the web browser and is also available for download as an app. When Gmail is not working on browser or on mobile, the issues might be-
Ø Not able to send emails
Ø Not able to receive new emails as they don’t load.
Ø Gmail inbox is not getting an update.
Ø Don’t get notifications for new emails
Ø Errors occur during sync your account.
Whatever the above problems you are facing, you can try these below solutions.
CHECK STORAGE SPACE ON YOUR DEVICE
Various apps can be downloaded from play store is free. Usually, users download many apps and it takes too much storage of your device. Uninstall those apps which are not in use or unnecessary. Because of it takes too much cache and data. For Gmail app to work properly, you need to have some free space on your smart phone. This is the main reason because of it Gmail does not load new messages.
CHECK THE INTERNET CONNECTION
Properly check whether an internet connection is on or not. In short, there is now way to access Gmail if there is no internet connection. For checking it, you can open any browser in your device.
KEEP YOUR GMAIL ACCOUNT SECURE AND CONFIDENTIAL
Before accessing Gmail, you should have correct email id and password. During login, if you enter incorrect id or password, you can’t log into it. Be very careful during entering a password to check whether they are lower or upper case or digits. And also keep it confidential. Don’t share your Gmail password with anybody. It should be very secure and safe.
UPDATE GOOGLE PLAY STORE AND THE GMAIL APP
If you are accessing the Gmail through the mobile device, you need to have the latest version of Google play store. Gmail email service is offered by Google with the latest version of play store, so the mobile Gmail app should be updated on your device. It will only work in updated version otherwise not.
TURN ON GMAIL NOTIFICATIONS
If the Gmail notifications are turned off on your app or browser, you will not be able to see the notifications when new emails are sent to your account. You will have to turn on the Gmail notifications.
Due to strict security measures by Google, Gmail account causes authentication problems and error messages only if your Gmail account has its basic authentication enabled. To fix this problem, enable its basic authentication. You can also do this by going to the Google website. It will give you advice that you should allow apps that are less secure to have access to your Gmail account.
There are many more problems which users face during accessing Gmail on a web browser or on mobile apps. If you have any more problems, you can visit our site to get an instant support, help, and guidance in brief.
To know more about Gmail, click on teh given link-